Contact Us

You may contact our office by email at orders@jewelrycaravan.com.

Shipping Information

For a flat rate of $7.50 per shipping address your items will be mailed via U.S. Priority Mail anywhere in the United States. Orders will be mailed to Canadian addresses via US First Class mail. Your package will be insured for the full value of your purchase.

Shipping Internationally? No Problem.

Our cart is configured to accept orders with billing/shipping addresses anywhere in Canada and the United States (including APOs and all US Territories), but we are delighted to quote you shipping fees for delivery anywhere in the world. Please just contact us with information about your order, the shipping address and which items you are interested in and we will help you complete your order by email or telephone.
Contact us by email at orders@jewelrycaravan.com.

Gift Wrap

We’ve just made your gift or holiday shopping a little easier! For just $7.50 per item we’ll pack your jewelry gift in a white box with cotton or tissue inside. We’ll carefully wrap it with a tasteful gift wrapping paper and tie it with a ribbon bow. We’ll write your personal greeting on an enclosure and attach it to the outside of the gift. Simply click the “gift wrap” button next to the jewelry items you’d like us to wrap when you view your items in the shopping cart.

Site Security

Protecting the safety of your credit card information is important to us. We use SSL (secure socket layer) Internet Encryption technology to protect the security of your credit card information as it is transmitted to us. SSL Internet encryption technology is a highly sophisticated method of scrambling data as it travels from your computer to our website's servers.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active

Privacy Policy

Jewelry Caravan values its customers and respects their privacy. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. When you make an online purchase from Jewelry Caravan, we use your information to process your order. We will also send you emails to confirm your order, and we may need to contact you via phone, postal mail or email if we have other questions regarding your order. In addition, you will be automatically signed up to receive email updates about our products, services, and promotions.